Betsmove

betsmove.com

Know Your Customer & Privacy of Users’ Personal Data

Privacy of User’s Data

1. The User is responsible for maintaining the confidentiality of any information related to their account, and shall take all measures to prevent the use of personal accounts by unauthorised persons. Any operations confirmed by the username and password of the account holder shall be valid and have legal force.
2. If the User suspects that their username and password are known to a third person, at any time they have the right to send a request to Betsmove to temporarily block the account until all circumstances are clarified.
3. To ensure the security of personal data, Betsmove communicates with Users via the e-mail address provided during registration.
4. The User is responsible for maintaining the confidentiality of any information related to their e-mail, and shall take all measures to prevent the use of the e-mail address by third parties. Betsmove accepts no liability for any loss or damage resulting from communications made using a registered e-mail address.

Know Your Customer (KYC) Requirements

Betsmove is obligated to verify the full address, identification, and age of each user, and is committed to full compliance with applicable KYC and Anti-Money Laundering (AML) regulations. Betsmove reserves the right to request verification documents from any customer at any time.

Betsmove collects this information solely for the purpose of fulfilling its legal and ethical obligations to protect customers and comply with regulatory responsibilities. This information will remain attributed only to the specific user and will not be sold or passed to any other party.

Risk-Based Approach & Customer Due Diligence

Betsmove applies a risk-based approach to customer due diligence. All customers are assessed at the point of registration and on an ongoing basis. Enhanced scrutiny is applied where risk indicators are identified.

Information Collected from Customers

The following information is collected from all customers:

• Full name
• Date of birth
• Nationality
• Residential address
• Contact details
• Payment information

Required Verification Documents

Customers may be required to provide the following:

• Proof of Identity: passport, national ID card, or driver’s licence
• Proof of Address: utility bill, bank statement, or equivalent document (issued within the last 3 months)
• Payment method verification as required

Restricted & Prohibited Jurisdictions

Betsmove maintains a list of restricted and prohibited jurisdictions where its services may not be offered. Customers attempting to register or transact from such jurisdictions will be declined. This list is reviewed regularly in line with applicable regulatory requirements.

Enhanced Due Diligence (EDD)

Enhanced Due Diligence measures are applied to high-risk customers, Politically Exposed Persons (PEPs), and cases involving large or unusual transactions. EDD may include:

• Additional identity verification
• Source of funds and source of wealth checks
• Senior management approval before onboarding
• Increased monitoring of account activity

Ongoing Transaction Monitoring

Betsmove conducts ongoing monitoring of customer transactions to detect unusual or suspicious activity. Where suspicious activity is identified, appropriate action will be taken in accordance with applicable law, including reporting to relevant authorities where required.

This document is reviewed and updated regularly in line with applicable regulatory requirements.